Hall Air Conditioning
145 Shelton
Owner and Operator Ken Rich has been associated with Hall Air Conditioning for 27 years. Every employee hired by Rich is given a copy of the company’s Ethic Guidelines. Those guidelines talk about the 3R’s; the first R is respect for customers and co-workers, not to mention company equipment and the environment. The second R is responsibility to provide high-quality service. The third R is for Results, because employees are expected to get results legally and morally by being ethical.
The ground work with employees obviously pays off with customers, “Thanks so much for coming so quickly to service my heating unit. You proved to be every thing I’ve ever heard about you – excellent service. Randy and Don were very courteous and friendly, excellent reps for your company.” Another customer said, “As to Wes and John, they worked so hard, did a beautiful job, and didn’t waste any time doing it. They are two very fine guys who wanted me to be pleased with their work and I, of course, was.”
John Beall Companies
50 Stonegate
John Beall, founder of John Beall Companies, has been in business in Abilene for over 37 years, but has been building homes for 53 years. He moved from his home town of Albany Texas to Abilene in 1970, and has been the developer for several large subdivisions, including Mesquite Forest Estates, and Heritage Parks area. Other ventures include a Real Estate and Remodeling business and during the past 15 years, Texas Church Builders, a company that specializes in building churches. The company has built churches in Buffalo Gap, Eastland, and numerous projects in Abilene.
John Beall built his first house in 1954. Since that time their has been a lot of up’s and downs in the real estate industry and in John Beall’s business, including the time that an endangered plant thought to be in the area almost stopped a sub-division. There have been lots of happy customers, “My husband and I had heard terrible personal testimonies about how traumatic it was to go through a remodeling project. We, however, were pleasantly surprised to find our first remodeling project went efficiently and smoothly when we hired John and Paula Beall as our contractors.”
Quality Heating and Cooling
4413 Sayles Blvd. Quality Heating and Cooling has been owned and operated by Fred Bilbo, since June of 2000. The employee that nominated the company had this to say about her boss, “Fred Bilbo has more integrity in his little finger than you can find in a mall full of people today. If he say’s he’ll do something, he makes sure it gets done, to the best of his ability. He has a 100% satisfaction guarantee, something you rarely find in this day and age. When he says, it’s fixed right or its free, he really means it and honors it.”
The company puts quality first; not just a good name for a company; not just a goal or a standard to achieve but a way of life. The company is built around a group of people that believe that quality is not just their job, but their way of life. Here’s what a customer said about the company, “I have had a lot of work performed over the years by Quality Heating and Cooling. Every technician that I have dealt with has been extremely courteous, knowledgeable, honest, efficient and hard working. They answer you questions with straight answers and they perform the highest quality work on the service they perform.”